How to Fix HP ENVY Inspire 7255e Printer Offline Issue?

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HP is a well-known brand for providing world-class printing machines. These printers are among the most powerful and reliable devices for both personal and professional work. Plus, HP offers a plethora of fantastic printing devices, and the HP ENVY Inspire 7255e belongs to the most popular series. This printer is created to deliver long-lasting performance.

But, there are some common issues, like "offline" status, that may still occur despite the brand and the quality of the machine. Although a user can resolve this error using some primary troubleshooting methods.

123 Hp Printer Setup

Keep reading the write-up till the end to learn the solutions thoroughly and get professional help to fix the HP printer offline issue.

Solution 1: Restart Your HP Printer and Other Devices

The HP printer offline issue can be the reason for some minor issues or any technical glitches. So, restarting the device might help get out of the offline error.

  1. Press and hold the power button on the HP printer to turn it on. (Directly remove the printer plug from the wall socket.

  2. Also, turn off your computer and mobile device.

  3. If you have chosen the wireless network for the connection, then restart your router, too.

  4. Afterward, attach the printer plug back to the power socket and turn on the machine.

  5. Next, turn on the HP ENVY Inspire 7255e printer and your computer/mobile device.

  6. Then, connect both devices and complete the setup.

  7. Now, check if the printer is still facing the offline issue.

Solution 2: Run “Diagnose & Fix” on the HP Smart App

On the HP Smart app, you can run the Diagnose & Fix to learn about the cause of the HP printer offline issue and solve it. Here are the steps you can follow to complete the process.

  • Firstly, ensure that you have downloaded the HP Smart app on your PC.

  • After that, launch the HP Smart app on your device and then the Diagnose & Fix icon (Wrench) on the lower left side of the screen.

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  • Then, run the diagnostics by clicking on the Start option on the screen.

  • Now, wait for a few seconds for the scan to complete.

  • The offline error will be displayed on your screen; choose the appropriate option to fix the issue.

  • Now, get back to your HP ENVY Inspire 7255e printer and check if the offline issue still persists.

If you are unable to perform the troubleshooting on your own or want additional assistance, then visit fixprinteroffline.com. On the support page of this website, you can easily talk to an expert via call or choose the live chat option. Also, all these services are accessible on the website.

Solution 3: Set the HP Printer as Default Device

If the printer is not set as the default printer option, then it might lead to the HP printer offline issue. With the help of the below steps, you can select the printer as default.

  • For the first step, open the Printers and Scanners window on your PC.

  • Then, go to the "Let Windows manage my default printer" option and check if it is not selected.

HP Printer Issue Setup on mac

Hp Smart Printer offline Issue

  • Next, click on the Set as default option under the Manage your device option.

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  • Lastly, inspect if the printer is still in the error state.

Solution 4: Update the Firmware of Your Printer

The outdated firmware of the printer can also be the reason your HP ENVY Inspire 7255e printer is showing offline. Use the steps below to learn about the firmware update.

  • First, go to the HP Software and Driver Downloads on your PC.

  • Next, move to the download page of the printer.

  • Then, press the Download button for the firmware update.

123 Hp Printer Setup

  • After that, open the downloaded file to install the download.

  • Finally, check if the printer is showing the offline issue.

Solution 5: Check Some Basic Points on Your Device

Most of the time, some minor reasons can also be the cause of the HP printer offline issue. Hence, you can try the follow-up points to check if the printer problem is resolved.

  • Check the connection of the printer plug and cables and attach them thoroughly.

  • Make sure the printer, router, and computer/smartphone are within the range.

  • Download and install the right printer driver to your PC.

  • Check the HP printer settings.

  • Inspect the printer setup process is done correctly, and others.

All these methods allow you to fix the HP printer offline issue. If the HP ENVY Inspire 7255e printer is still having the issue, then go to fixprinteroffline.com to get instant expert solutions. On the website, you can find 24/7 expert help via call and chat to resolve the printer-related issue.

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Frequently Asked Questions


Question

Why is My HP Printer Offline?

The following points are the common reasons for getting the offline issue in your HP printer.

● Using outdated or missing printer drivers.

● The HP printer is set on the "Use Printer Offline" mode.

● The print job is stuck in the queue.

● Your printer has some technical issues with its software.

● There are some issues with the HP printersetup on a computer.

● The printer is having a wireless connection issue and others.

Question

How Do I Resolve My HP Printer Offline Issue?

These are the steps that will help you get the printer out of the offline state.

● Make sure to deselect the "Use Printer Offline" option for your printer.

● Update the driver of your printer to the latest version.

● Restart the print spooler service for your printer.

● Uninstall the printer driver and reinstall the suitable one.

● Choose the HP printer as your default printing machine.

● Inspect the cables, ink, paper, and other components in the printer.

● Take professional assistance if required.

Question

How to Restart an HP Printer?

If you are facing the HP printer offline issue or any other, then you can reset it to resolve the minor problems.

  1. First, turn off the HP printer by pressing the power button on it.

  2. Next, unplug the printer from the power socket.

  3. Also, remove all the other cables attached to the printer.

  4. Restart the router and other devices like computers or smartphones.

  5. Then, connect all the cables back to their place.

  6. Turn on the printer, and the reset process will be complete.

Source:- https://fixprinteroffline.com/hp/how-to-fix-hp-envy-inspire-7255e-printer-offline-issue