How to Fix Canon MAXIFY MB5420 Printer Offline Issue?

How to Fix Canon MAXIFY MB5420 Printer Offline Issue?

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Are you facing the Canon printer offline error and unable to perform any print jobs? Don't worry anymore because, in this blog, you will learn about the different solutions that will fix the offline issue in your Canon MAXIFY MB5420 printer. You can use these methods one by one and see which one works for you. Also, this is one of the common problems faced by Canon printers, so it is usually fixed quickly. But, in some cases, the issue is not resolved quickly. If you are also dealing with the same problem, then here you will find an extensive guide to understand the reasons and resolve the error. Also, you'll know where you can get professional help.

Canon MAXIFY MB5420 Printer

Solution 1: Update the Canon Printer Driver

If the Canon MAXIFY MB5420 printer is using an outdated driver, then you will face the Canon printer offline error in your printer. So, use the following steps to update the driver to its latest version.

  1. First, note down the full model name of your Canon printer.

  2. On your computer, browse the official Canon website.

  3. On the website, go to the Support section.

  4. Now, enter the model number of your Canon printer.

  5. Next, choose the operating system you are using.

  6. Afterward, click on the latest suitable driver for your Canon printer.

  7. Restart the printer device and check if the printer is still showing offline.

Solution 2: Restart the Print Spooler Service

You can restart the print spooler to see if the Canon printer offline problem is solved or not.

  • First, access the Services window on your computer.

  • Then, look for the Print Spooler option and right-click on it.

How to Fix Canon MAXIFY Printer

  • After that, choose the Restart option from the open option list. (Choose the Start option if the Restart option is grayed out.)

Canon MAXIFY MB5420

  • Moreover, click on the Print Spooler option once again and then click on Properties.

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  • Next, select Automatic for the Startup Type menu; after that, select the OK option.

  • Lastly, restart the Canon MAXIFY MB5420 printer and check if the Canon printer offline issue exists.

Go to fixprinteroffline.com to learn the proper instructions to restart the print spooler service or fix the offline error. You can directly talk to our printer experts about the issue and get an instant solution via chat or live call in the support section.

Solution 3: Reinstall the Driver of Your Canon Printer

When the driver file is corrupt or outdated, then uninstall the current driver and reinstall the new one. The following steps will help you complete the reinstallation process.

  • Initially, press the Windows + R buttons on the keyword to open the Run command box.

  • In the open search box, enter devmgmt.msc and click on OK.

How to Fix Canon MAXIFY

  • Henceforth, click on the print queue option to expand it.

  • Under the print queue, right-click on the Canon MAXIFY MB5420 printer model you are using.

  • Now, choose the Uninstall device option.

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  • After that, visit the Canon support official website and then download the driver once again.

  • Connect the printer once again after installing the driver on your Canon printer.

  • Lastly, look if the printer is showing the Canon printer offline status or not.

Solution 4: Deselect the "Use Printer Offline" Issue

If you have selected the "Use Printer Offline" option for your Canon MAXIFY MB5420 printer, then it may get an offline issue.

  • From the Control Panel window, go to the Printers and Scanners option.

  • When the printer options come on the next page, right-click on your Canon printer name.

  • Next, click on the "See what's printing" option from the open list.

How to Fix Canon MAXIFY Printer

  • Then, move to the printer tab and check if there are no right-tick marks in front of "Use Printer Offline."

  • If you see the right check mark for "Use Printer Offline," then click on it.

  • Afterward, click on the "Cancel All Documents" in the same Printer tab.

  • Finally, check whether the Canon printer offline issue is gone or not.

Solution 5: Check the Printer and Other Components

Sometimes minor issues like loose USB or other wireless can be reasons to face the offline issue. So, check the follow-up points to see if they help in resolving the issue.

  • Make sure the printer cables connect correctly.

  • Ensure the printer is not facing any technical issues and check settings.

  • Do the printer setup process properly.

  • Check the ink level and paper quality in the printer.

  • Inspect the printer connected to the router or computer device and others.

All these methods will quickly help you get out of the Canon printer offline error. But, if the problem still persists, then seek professional help on fixprinteroffline.com. Here, our live support agents are available around the clock to provide a free consultation to resolve printer-related problems.

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Frequently Asked Questions


Question

Why is My Canon Printer Offline When It's On?

Take a look at the common causes of Canon printers showing offline.

● The printer does not have the latest driver.

● There have been some changes in the printer settings.

● Your Canon printer and computer are unable to communicate.

● The printer cable is not attached correctly to the ports or socket.

● The "Use Printer Offline" option is selected for your Canon printer.

● There are some problems with the print spooler service of the printer and others.

Question

How to Reset Canon Printer to Factory Default?

These are the steps you can follow to set the Canon printer to factory default.

  1. First of all, touch the printer power button and wait to turn off the printer.

  2. Then, remove all the cables from the printer and other devices.

  3. Turn off your other devices like computers and wireless routers.

  4. After some time, attach all the printer's cables back to their place.

  5. Henceforth, turn on the Canon printer.

Question

How to Resolve Canon Printer Offline Error?

The following quick fixes may help your Canon printer get out of the offline issue.

● Check the printer for setup and other things like cables, ink, and paper.

● Update the driver of your printer and the OS version of your computer.

● Make sure the Canon printer is set as your default printing machine.

● Check the "Use printer offline" mode is not ON.

● Restart the print spooler service.

● Remove the printer from your computer and install it once again.

● Get professional help, or talk to the Canon support team if you need help.

Source:- https://fixprinteroffline.com/canon/how-to-fix-canon-maxify-mb5420-printer-offline-issue